Our Commitment to Our Customers
We are dedicated to providing our customers and partners with the best possible service and tools to maintain and grow their businesses.
Non-emergncy Support
Non-emergncy support requests may be made via phone or e-mail during our normal technical support hours of operation given below.
For e-mail support requests use noc@snip.net or use our online form. Be
sure to include your name and a full description of the problem in the e-mail.
- Toll Free 1-888-764-7600 (option 2)
- 8:00 AM to 8:00 PM Monday to Friday
- 9:00 AM to 6:00 PM Saturday
Emergency Support (Business Customers only)
For service impacting emergencies, such as your T1 line is down, please call 24 x 7 emergency support at:
iPartner Portal
For iParner access to our web-base support tools click here.
Customer Care Center
For customer access to download their online electronic telephone bills click here.
SNiP WebMail
For access to SNiP WebMail click here.
Answers to our most Frequently Asked Questions:
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